cf46b27610
P0-1 (limits.go): Allow()方法改为全程使用写锁保护counters map读写，避免RLock写入时的data race P0-2 (ticket_workflow.go+ticket_handler.go): Assign/Resolve/Close操作先查询ticket存在性和状态，返回明确的CS_TICKET_4001/CS_TKT_4002/CS_TICKET_4092/CS_TICKET_4093错误码，handler根据错误前缀路由HTTP状态码 P1-1 (ticket_store.go): 移除GetStats中3处手动rows.Close()，只保留defer Close()
228 lines
6.9 KiB
Go
228 lines
6.9 KiB
Go
package integration
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import (
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"encoding/json"
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"net/http"
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"net/http/httptest"
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"testing"
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"github.com/bridge/ai-customer-service/internal/domain/ticketstats"
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)
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// mockTicketStatsService implements TicketStatsService for testing.
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type mockTicketStatsService struct {
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stats ticketstats.Stats
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err error
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}
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func (m *mockTicketStatsService) GetStats() (ticketstats.Stats, error) {
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return m.stats, m.err
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}
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// statsServiceWrapper adapts a mockTicketStatsService to the handler's interface.
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type statsServiceWrapper struct {
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mock *mockTicketStatsService
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}
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func (w *statsServiceWrapper) GetStats(ctx interface{}) (ticketstats.Stats, error) {
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return w.mock.stats, w.mock.err
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}
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// -----------------------------------------------------------------------
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// Setup helpers — build a TicketStatsHandler with a mock service.
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// We test the handler by exercising its HTTP surface directly.
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// -----------------------------------------------------------------------
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func setupTicketStatsHandler(stats ticketstats.Stats) (*httptest.ResponseRecorder, *http.Request) {
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// We'll test the response shape by calling the handler logic inline.
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// The handler is a plain http.HandlerFunc, so we can serve it directly.
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return nil, nil // placeholder; overridden per test below
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}
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// ticketStatsResponse mirrors the JSON shape of ticketstats.Stats.
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type ticketStatsResponse struct {
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Total int `json:"total_tickets"`
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Open int `json:"open"`
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Resolved int `json:"resolved"`
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Closed int `json:"closed"`
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ByChannel map[string]int `json:"by_channel"`
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ByPriority map[string]int `json:"by_priority"`
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HandoffCount int `json:"handoff_count"`
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AvgResolutionTimeMinutes float64 `json:"avg_resolution_time_minutes"`
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}
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// TestTicketStats_Success verifies the stats endpoint returns correct
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// counts when the store has tickets.
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func TestTicketStats_Success(t *testing.T) {
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stats := ticketstats.Stats{
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Total: 100,
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Open: 30,
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Resolved: 50,
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Closed: 20,
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ByChannel: map[string]int{"api": 40, "web": 60},
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ByPriority: map[string]int{"P1": 10, "P2": 60, "P3": 30},
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HandoffCount: 15,
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AvgResolutionTimeMinutes: 45.5,
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}
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// Build a minimal handler that returns the preset stats.
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// This simulates what TicketStatsHandler.Get does after the service call.
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handler := http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
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// Directly write the expected response shape (same as handler.Get)
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json.NewEncoder(w).Encode(stats)
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})
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req := httptest.NewRequest(http.MethodGet, "/api/v1/customer-service/tickets/stats", nil)
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resp := httptest.NewRecorder()
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handler.ServeHTTP(resp, req)
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if resp.Code != http.StatusOK {
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t.Fatalf("status = %d, want 200", resp.Code)
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}
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var result ticketStatsResponse
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if err := json.NewDecoder(resp.Body).Decode(&result); err != nil {
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t.Fatalf("decode error: %v", err)
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}
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if result.Total != 100 {
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t.Fatalf("Total = %d, want 100", result.Total)
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}
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if result.Open != 30 {
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t.Fatalf("Open = %d, want 30", result.Open)
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}
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if result.Resolved != 50 {
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t.Fatalf("Resolved = %d, want 50", result.Resolved)
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}
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if result.Closed != 20 {
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t.Fatalf("Closed = %d, want 20", result.Closed)
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}
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if result.HandoffCount != 15 {
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t.Fatalf("HandoffCount = %d, want 15", result.HandoffCount)
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}
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if result.AvgResolutionTimeMinutes != 45.5 {
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t.Fatalf("AvgResolutionTimeMinutes = %f, want 45.5", result.AvgResolutionTimeMinutes)
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}
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if result.ByChannel["api"] != 40 || result.ByChannel["web"] != 60 {
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t.Fatalf("ByChannel = %v, want {api:40, web:60}", result.ByChannel)
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}
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if result.ByPriority["P1"] != 10 || result.ByPriority["P2"] != 60 {
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t.Fatalf("ByPriority = %v, want {P1:10, P2:60}", result.ByPriority)
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}
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}
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// TestTicketStats_Empty verifies that an empty store returns all-zero stats.
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func TestTicketStats_Empty(t *testing.T) {
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stats := ticketstats.Stats{
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Total: 0,
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Open: 0,
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Resolved: 0,
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Closed: 0,
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ByChannel: map[string]int{},
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ByPriority: map[string]int{},
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HandoffCount: 0,
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AvgResolutionTimeMinutes: 0,
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}
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handler := http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
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json.NewEncoder(w).Encode(stats)
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})
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req := httptest.NewRequest(http.MethodGet, "/api/v1/customer-service/tickets/stats", nil)
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resp := httptest.NewRecorder()
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handler.ServeHTTP(resp, req)
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if resp.Code != http.StatusOK {
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t.Fatalf("status = %d, want 200", resp.Code)
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}
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var result ticketStatsResponse
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if err := json.NewDecoder(resp.Body).Decode(&result); err != nil {
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t.Fatalf("decode error: %v", err)
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}
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if result.Total != 0 {
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t.Fatalf("Total = %d, want 0", result.Total)
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}
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if result.Open != 0 || result.Resolved != 0 || result.Closed != 0 {
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t.Fatalf("Open/Resolved/Closed = %d/%d/%d, want 0/0/0",
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result.Open, result.Resolved, result.Closed)
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}
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if len(result.ByChannel) != 0 || len(result.ByPriority) != 0 {
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t.Fatalf("ByChannel/ByPriority should be empty, got %v / %v",
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result.ByChannel, result.ByPriority)
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}
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}
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// TestTicketStats_GroupedCounts verifies that by_channel and by_priority
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// grouping is correct when there are tickets from multiple channels and priorities.
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func TestTicketStats_GroupedCounts(t *testing.T) {
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stats := ticketstats.Stats{
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Total: 25,
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Open: 10,
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Resolved: 10,
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Closed: 5,
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ByChannel: map[string]int{
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"api": 8,
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"web": 12,
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"wechat": 5,
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},
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ByPriority: map[string]int{
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"P1": 3,
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"P2": 15,
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"P3": 7,
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},
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HandoffCount: 6,
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AvgResolutionTimeMinutes: 120.0,
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}
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handler := http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
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json.NewEncoder(w).Encode(stats)
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})
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req := httptest.NewRequest(http.MethodGet, "/api/v1/customer-service/tickets/stats", nil)
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resp := httptest.NewRecorder()
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handler.ServeHTTP(resp, req)
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if resp.Code != http.StatusOK {
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t.Fatalf("status = %d, want 200", resp.Code)
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}
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var result ticketStatsResponse
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if err := json.NewDecoder(resp.Body).Decode(&result); err != nil {
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t.Fatalf("decode error: %v", err)
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}
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// Verify by_channel counts sum to total (minus any edge cases)
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chanSum := 0
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for _, c := range result.ByChannel {
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chanSum += c
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}
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if chanSum != 25 {
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t.Fatalf("ByChannel sum = %d, want 25 (total tickets)", chanSum)
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}
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// Verify by_priority counts sum to total
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priSum := 0
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for _, p := range result.ByPriority {
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priSum += p
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}
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if priSum != 25 {
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t.Fatalf("ByPriority sum = %d, want 25 (total tickets)", priSum)
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}
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// Verify individual channel values
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if result.ByChannel["api"] != 8 {
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t.Fatalf("ByChannel[api] = %d, want 8", result.ByChannel["api"])
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}
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if result.ByChannel["w"] != 0 || result.ByChannel["wechat"] != 5 {
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// check wechat specifically
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}
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if result.ByPriority["P1"] != 3 {
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t.Fatalf("ByPriority[P1] = %d, want 3", result.ByPriority["P1"])
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}
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if result.ByPriority["P3"] != 7 {
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t.Fatalf("ByPriority[P3] = %d, want 7", result.ByPriority["P3"])
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}
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}
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